Todays computer illiterate workforce is doomed to be incompetent because they don’t understand how their main tool works. Nobody bothered to train them.
There also so many things restricting the usage of the tool. Every week my scanner tells me it has a new software update and I cannot install a simple update without admin access, so I have to call help desk and have them remote into my computer so they can click the “ok” botton.
Everything is so walled off there’s no reason to learn how any of it works because you have no access. When the security bios update (forget what it was called) fucked everyone’s computers last year I found a fix online and could have easily went to several locations and got them up and running, but no one on site has the access to boot into safe mode and instead we all just sat on hold with help desk for 2 days waiting for IT to do the thing I already knew how to do.
There also so many things restricting the usage of the tool. Every week my scanner tells me it has a new software update and I cannot install a simple update without admin access, so I have to call help desk and have them remote into my computer so they can click the “ok” botton.
Everything is so walled off there’s no reason to learn how any of it works because you have no access. When the security bios update (forget what it was called) fucked everyone’s computers last year I found a fix online and could have easily went to several locations and got them up and running, but no one on site has the access to boot into safe mode and instead we all just sat on hold with help desk for 2 days waiting for IT to do the thing I already knew how to do.